Is this BOP Compliant?
What are the BOP rules pertaining to the phone system?
What constitutes a 3 way call?
BOP facilities utilize a superior 3-way prevention system that is continually detecting and terminating all potential 3-way calls.
To prevent unwarranted 3-way call terminations, the BOP advises that you DO NOT:
- Attempt a 3-way call.
- Use a speaker phone
- Use a cordless phone out of range or one with static problem
- Accept call waiting during your call
- Yell into the phone
- Cup a hand over the mouthpiece to mute or cut out background noise
- Pick up another extension during the call.
Our service ‘routes’ the calls instead, meaning the call goes directly to the phone it is assigned to.
What is a vanity number?
What about the privacy of my information?
Does AICS provide services in county, state, and federal facilities nationwide?
Can I place my order over the phone?
Is there any special equipment required?
Transfers and Number Changes
What if the inmate is moved to another prison?
Can I change the phone number that my vanity number is assigned to?
Are there any contracts?
No. You may cancel at any time. All we require is a 30 days advance notification by email, postal mail, or phone.
How do I cancel my AICS account?